When a specific function is not operating as intended simple troubleshooting can fix the solution.
| Issue | Possible Causes | Troubleshooting Steps |
| No power to device | Loose wiring, blown fuse, faulty device. | Validate power source, fuse, and connections. Use multimeter to test voltage at module connector. |
| No GPS fix | Poor GPS satellite visibility, vehicle is inside building. | Move vehicle outdoors, reposition module, wait 5-10 minutes for GPS fix. |
| No data transmission | SIM not activated, no cellular signal. | Move vehicle to a known area of cellular connection and test. |
| Incorrect vehicle data | Wrong wiring, CAN-BUS misread, unsupported vehicle model. | Validate wiring, confirm advanced data communication on portal. |
| Frequent disconnections | Weak cellular signal, power instability | Validate cellular signal strength, battery voltage, grounding. Check for Auto Start/Stop on vehicle. Relocate Module inside car. |
| Commands received by device but not performed | Data-Data Cable not connected, device in Stand-Alone Mode, connected to a non supported product. | Validate data cable is plugged into the correct port. Disconnect and Reconnect power to the Drone and run through activation portal. *Only Firstech approved devices are supported for vehicle control (lock / unlock / remote start / etc). |
Exercise Files